Job Title: E-Commerce Operations Executive
Salary:₹20,000 – ₹30,000 per month
Location: Gurugram, Haryana
Job Type: Full-time
About Us
At VPLAK, we are a fast-growing consumer electronics and solutions company with a strong presence in online and offline markets. We are expanding our E-Commerce Operations Team to manage day-to-day activities, ensure smooth order processing, and enhance customer experience.
Key Responsibilities
- Manage daily operations for e-commerce platforms (Amazon, Flipkart, company website, etc.).
- Handle product listings, pricing updates, stock management, and promotions.
- Monitor order processing, dispatches, returns, and cancellations to ensure smooth flow.
- Coordinate with warehouse, logistics, and customer service teams to resolve issues quickly.
- Track sales performance, prepare MIS reports, and share insights with management.
- Ensure product catalog accuracy, images, and content alignment with platform requirements.
- Analyze competitor activities and assist in improving marketplace performance.
- Support digital marketing & sales team in executing campaigns.
Requirements
- Graduate in Business/Commerce/Management or related field.
- 1–3 years of experience in e-commerce operations (Amazon, Flipkart, Shopify, etc.).
- Strong knowledge of MS Excel & reporting.
- Familiarity with e-commerce portals, vendor dashboards, and operational workflows.
- Good problem-solving, multitasking, and coordination skills.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person