About PERCH : https://www.linkedin.com/company/perch-clothing/
We're looking to hire a immediate joiner for the role of e-Commerce Operations Assistant in our e-commerce operations team!
Key Responsibilities:
- Process and manage daily orders across platforms like Shopify, Myntra, Nykaa, Tata Cliq, Ajio, etc.
- Monitor and update stock levels to avoid out-of-stock situations
- Handle customer queries, returns, exchanges & complaints — keeping satisfaction high
- File claims for fraudulent returns & resolve order discrepancies
- Coordinate with warehouse/logistics to ensure timely shipping & accurate deliveries
- Maintain records for orders, inventory & customer communications
Requirements:
- Minimum 1 years of experience in e-Commerce operations (fashion/lifestyle a plus!)
- Hands-on with platforms like Shopify, Myntra, etc.
- Solid communication (written & verbal)
- Basic knowledge of inventory & fulfillment workflows
- Female candidates preferred
Office Location : https://maps.app.goo.gl/T5a3NattLkFa1QRCA
Working Days : Monday to Saturday
Office Timings : 09:30 AM to 06:30 PM
If you love the backend of online retail and want to grow in the e-commerce space — apply now!
Job Types: Full-time, Permanent
Pay: ₹9,000.00 - ₹15,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Application Question(s):
- We must fill this position urgently. Can you start immediately?
- Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable to Commuting or Working On-Site as Full-Time?
- What's your last drawn in-hand monthly salary?
- Would you be comfortable with a compensation of up to ₹15,000 per month for the role of e-Commerce Operations Assistant?
- On a scale of 1 to 10, how would you rate your English Communication?
Experience:
- e-Commerce Order Processing: 1 year (Required)
- Returns Claims: 1 year (Required)
- Inventory management: 1 year (Required)
- e-Commerce Operations: 1 year (Required)
- Shopify platform: 1 year (Required)
Work Location: In person
Speak with the employer
+91 9220894940