Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- Maintain complete knowledge of the following (to include but not limited to):
- All hotel features / services, hours of operation, Hotel function space, entertainment options, menus and floral decoration options
- Scheduled daily group activities
- Prepare promotional press releases on personalities among guests and associates of the Hotel and on noteworthy events in the Hotel
- Coordinate the production of posters, publication of hotel’s newsletters/s and flyers for associates and the public, as well as other printed materials
- Direct photographers commissioned to take pictures of VIPs, shows and events etc.
- Monitor and update information and content of hotel’s website and postings on other digital platforms of the hotels
- Handle the administrative requirements of the Marcom department
- Work with other departments to coordinate guest’s lists, invitations for VIP receptions, luncheons, dinners etc.
- Attend to client/media complaints, requests, and enquiries
- Assist with the hosting of media, planned press conferences and other press activities
- Maintain and update media list for sending to trade, group and consumer publications on a regular basis, press releases covering special events, promotions, etc.
- Maintain and update digital photographs/slides library
- Analyze and evaluate performance of marketing and promotion campaigns
Qualifications
Graduation in media or marketing field
Certification in digital marketing
Additional Information
Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times