E-Commerce Operations:
- Manage product listings across online marketplaces (Amazon, Flipkart, Meesho, company website, etc.).
- Update inventory and ensure accuracy across platforms.
- Monitor order flow and coordinate with warehouse teams.
- Handle customer inquiries, order issues, and returns/refunds.
- Collaborate with marketing team for promotions, ads, and content updates.
- Analyze sales data and prepare periodic reports.
Dispatch & Logistics:
- Coordinate daily order dispatches with courier partners and logistics teams.
- Prepare shipping labels, invoices, and packing lists.
- Track and update order delivery status.
- Maintain records of shipments and manage dispatch documentation.
- Resolve delivery issues, delays, or damaged/lost parcels.
- Ensure timely and error-free delivery process.
✅ Desired Candidate Profile:
- Minimum 1-3 years of experience in e-commerce operations or dispatch handling.
- Familiar with platforms like Amazon Seller Central, Flipkart Seller Hub, etc.
- Proficient in MS Excel, email, and ERP software.
- Strong communication and problem-solving skills.
- Ability to multitask and work under tight deadlines.
Job Type: Full-time
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
Expected Start Date: 01/07/2025