Job Summary:
The Dealer Coordinator for Tamil Nadu will be responsible for managing and supporting AguaClan’s dealer network within the region. This role involves ensuring smooth communication between dealers and the company, managing orders, monitoring sales performance, and supporting the growth of the company's market presence across Tamil Nadu.
Key Responsibilities:
- Dealer Relationship Management:
- Build and maintain strong relationships with existing dealers across Tamil Nadu.
- Act as the main point of contact for dealers, addressing their queries, concerns, and providing product information.
- Conduct regular dealer visits to strengthen relationships and provide necessary support to ensure dealer satisfaction.
- Sales Support:
- Assist dealers in promoting AguaClan’s water purifiers, offering product knowledge and sales guidance to help them achieve sales targets.
- Provide dealers with promotional materials, brochures, and digital content to aid in their sales efforts.
- Organize and coordinate product demonstrations or training sessions for dealers to improve their product knowledge.
- Order Management and Coordination:
- Ensure accurate processing of dealer orders and follow up to ensure timely and efficient delivery of products.
- Maintain a robust order tracking system, updating dealers on the status of their orders and delivery schedules.
- Coordinate with the logistics and warehouse teams to ensure smooth and timely product delivery to dealers.
- Inventory and Stock Management:
- Monitor inventory levels across the Tamil Nadu region to ensure adequate stock for dealers.
- Communicate with the warehouse team to facilitate timely replenishment of products, particularly during peak demand periods.
- Update dealers on stock availability and upcoming product releases or restocks.
- Dealer Performance Monitoring:
- Track and evaluate dealer sales performance regularly, identifying top-performing dealers and those requiring support to boost sales.
- Work with dealers to set sales goals and provide necessary resources or training to help them meet targets.
- Offer feedback to the management team on dealer performance and regional sales trends.
- Product Launches and Promotions:
- Support the launch of new products in the Tamil Nadu market by coordinating promotional activities with dealers.
- Help dealers implement promotional campaigns and ensure they have the resources and tools to effectively market AguaClan products.
- Coordinate local events or product activations to increase visibility and awareness in the region.
- Market Analysis and Competitor Monitoring:
- Conduct regular market research to stay informed of competitor products, strategies, and trends in Tamil Nadu.
- Share insights on market developments, pricing, and customer preferences with the sales and marketing teams to adjust strategies accordingly.
- Monitor the competitive landscape and assist in developing strategies to strengthen AguaClan's position in the market.
- Complaint and Issue Resolution:
- Address any complaints or concerns raised by dealers in a timely and professional manner.
- Work closely with internal teams such as customer service and logistics to resolve issues related to product quality, deliveries, or service.
- Provide feedback to the management team on recurring issues to enhance dealer satisfaction and improve internal processes.
- Reporting and Documentation:
- Maintain accurate and up-to-date records of dealer orders, communications, and sales performance.
- Prepare regular reports on dealer activities, sales performance, inventory status, and other relevant metrics for internal analysis.
- Submit periodic updates on dealer feedback, regional market trends, and any challenges or opportunities.
- Dealer Onboarding and Training:
- Assist in onboarding new dealers in Tamil Nadu, ensuring they have the necessary training, tools, and information to start selling AguaClan products effectively.
- Organize and facilitate periodic dealer training sessions to update them on new products, sales techniques, and best practices for customer engagement.
- Collaboration with Internal Teams:
- Liaise between dealers and internal departments such as sales, marketing, logistics, and customer service to ensure smooth operations and effective communication.
- Provide feedback from dealers to internal teams to improve products, marketing strategies, and customer service.
- Work closely with the sales team to align dealer support efforts with overall company goals and sales objectives.
- Event Coordination:
- Assist in organizing and coordinating dealer-related events, conferences, and trade shows in Tamil Nadu.
- Support the sales team in executing local promotional events and exhibitions to increase product visibility and sales.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Sales, Marketing, or related field.
- Proven experience in dealer coordination, sales, or customer relationship management, preferably in a retail or distribution environment.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in Tamil and English (both spoken and written) to effectively communicate with regional dealers and internal teams.
- Ability to manage multiple priorities, demonstrate initiative, and work independently.
- Proficiency in MS Office and experience with CRM or ERP systems.
- Strong organizational and problem-solving skills.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your Current CTC (Per Month)?
- What is your Expected CTC (Per Month)?
- What is your notice period?
Experience:
- Sales: 1 year (Required)
Work Location: In person