Who
are we
Fulcrum
Digital is an agile and next-generation digital accelerating company providing
digital transformation and technology services right from ideation to
implementation. These services have applicability across a variety of
industries including banking & financial services, insurance, retail,
higher education, food, healthcare, and manufacturing.
The
Role
Requirements
Skills Required- Microsoft Dynamics CRM 365 CE, Dynamics CRM Online
- Dynamics CRM SDK, Plugins, Workflows,
Customizations, JavaScript, XRMToolBox, Ribbon Workbench.
- Hands on experience on Power Apps (Model Driven App
/ Canvas App), Power Automate, Power BI.
- CRM Portal Basics / Development (Good to have).
- ASP.NET Frameworks, C#, solid background in OO
programming & design.
- Web API / REST API.
- Required
hands on experience on OOB customization like Plugins, Workflows, Business
Rules, Business Process flows, Java Scripts, deploying solutions, etc.
- Needs
to hand on experience Power Platform knowledge i.e. Power Automate, Model
Driven Apps, Canvas Apps, Power Bi Reporting Tool.
- Able
to provide a solution to improve the application performance.
- Able
to configure Forms, views, fields, charts, dashboards, workflows, business
rules, etc.
- Needs
to have experience working on change management for enhancements, product
backlog, bug fixing.
- Needs
to have experience of integrating CRM with Exchange - CRM for Outlook client,
App for Outlook, Server-Side synchronization, Email Router to facilitate the
Email Processing System.
- Needs
to have experience of client data / data migration and managing it to avoid
duplicates on system and provide ways to clean their unwanted data from system
to improve and increase the functionality.
- Needs
to have ability for finding root cause analysis of the issue once it gets
resolved.
- Needs
to have experience on CRM upgrade management by Microsoft to provide use of new
features to improve the functionality.
- Needs
to have troubleshooting and debugging skills and be able to work on CRM
administration tasks like managing users and their security permissions.
- Work
on Reports, User access through Administration.
- Strong analytical skills and Good knowledge of quality
processes.