Job Title: Customer Support Executive (Female Candidates Preferred)
Company: Pranav Doors and Windows Pvt. Ltd.
Location: Mohali, Punjab
Job Type: Full-time | Permanent
Salary: ₹15,000 – ₹35,000 per month (Based on skills and experience)
Experience: 0–3 years
Job Summary:
Pranav Doors and Windows Pvt. Ltd. is seeking a dynamic and proactive Customer Support Executive to join our team in Mohali. We are looking for female candidates with excellent communication skills and a passion for customer service. This is a great opportunity for fresh graduates or professionals with up to 3 years of experience in customer support.
Key Responsibilities:
- Handle customer inquiries via phone, email, chat, and social media
- Update and maintain CRM with accurate customer interaction records
- Collaborate with the marketing team to resolve issues and enhance customer satisfaction
- Collect and analyze customer feedback to improve marketing strategies
- Prepare and deliver regular reports on customer queries and campaign-related issues
Requirements:
- Graduation in B.Com / BBA
- MBA in Marketing (preferred)
- Excellent verbal and written communication skills
- Strong interpersonal and customer-handling abilities
- Ability to multi-task, prioritize, and manage time efficiently
Preferred Experience:
- 1+ year in Customer Support (Freshers with strong skills may also apply)
Benefits:
- Health Insurance
- Provident Fund
- Leave Encashment
How to Apply:
Email your resume to: hr1@pranavdoors.in
Call us: 7009008473
We encourage interested and qualified female candidates to apply.
Join us and become part of a fast-growing, professional team in Mohali!
Job Types: Full-time, Fresher
Pay: ₹12,243.55 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Language:
- English (Preferred)
Location:
- Mohali, Punjab (Preferred)
Work Location: In person
Speak with the employer
+91 7009008473