COMPANY: IT Company
Location: Indore
Shift: Night Shift
Skills Required:
* Exceptional written and verbal communication skills.
* Proficiency in conveying ideas clearly and effectively.
* Ability to articulate solutions with clarity and empathy.
Responsibilities:
* Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
* Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
* Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality.
FOR MORE INFORMATION ON 8827277596
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
- Night shift
Experience:
- Customer support: 1 year (Required)
- Technical support: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person