Job description:
(Candidate can applied who living in Surat)
- Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
- To present the wide range of products displayed in our company and interact with them.
- To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
- Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
- Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
- Strong Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion
Other Requirements :
- Strong & Fluent English communication Skills
- Vehicle is compulsory because of Early/Late shift timings
- Employee will get Weekly off (As Saturday & Sunday will remain as working day)
Morning Shift: 7:00am to 4:00pm
Evening Shift : 4:00pm to 1:00am
regular Shift : 9:00 am to 6:00pm
Other Benefits :
- Incentive will be paid as best in industry.
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Experience:
- Customer care: 1 year (Required)
Language:
- English (Required)
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Experience:
- Customer support: 1 year (Required)
Language:
- English (Required)
Location:
- Surat, Surat, Gujarat (Required)
Work Location: In person