Job Title: Customer Support Executive
Location: Mumbai, Maharashtra
Experience Required: 3–4 Years
Industry: Beauty & Personal Care
Company: Beauty Garage
Job Summary:
Beauty Garage is seeking an experienced and customer-focused Customer Support Executive with strong communication skills and 3–4 years of relevant experience. The ideal candidate will be responsible for handling customer interactions, managing feedback calls, and ensuring a seamless post-sales service experience.
Key Responsibilities:
Client Consultation & Support:
Engage with website clients over the phone to provide product information, answer inquiries, and assist with order placement.
Address customer concerns or issues related to hair products, delivery, and online orders.
Order Management & Coordination:
Coordinate with the warehouse team to ensure timely and accurate fulfillment of online orders.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Bachelor's (Required)
Experience:
- Customer support: 3 years (Required)
Language:
- English, Hindi, Marathi & Gujarati (Required)
Location:
- Andheri East, Mumbai, Maharashtra (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Expected Start Date: 01/08/2025