Role Overview:
As a Client Relationship Executive, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery.
Key Responsibilities:
- Respond promptly to user inquiries via phone, email, or chat.
- Guide potential users through the sign-up process and resolve any issues they encounter.
- Manage dealer requests, ensuring accurate and timely follow-up.
- Maintain and update customer records in our database.
- Collaborate with the team to identify and address common customer concerns.
- Provide feedback to improve the efficiency of client relationship processes.
Job Types: Full-time, Permanent
Pay: ₹7,500.00 - ₹15,000.00 per month
Schedule:
- Fixed shift
Application Question(s):
- Are you available for immediate joining?
- Can you commute to Matunga everyday?
- Will you be able to bring your own device?
Work Location: In person