Job description:
Customer Support Executive (Work from Office)
Location: Bhubaneswar
Experience certificate is mandatory for experienced candidates
Work Schedule:
- Shift: 9 hours per day (including breaks)
- Working Days: 6 days a week (rotational)
- Week Off: Rotational
- Cab Facility: Not applicable
Key Responsibilities:
- Handle inbound customer calls professionally.
- Resolve customer queries effectively and efficiently.
- Provide accurate and updated information about MakeMyTrip services.
- Ensure customer satisfaction through quality service.
- Document customer interactions appropriately in the system.
Requirements:
- Prior BPO experience required (proof of experience mandatory).
- Must possess an experience certificate (for experienced roles).
Key Skills:
- Strong verbal communication skills in English and Hindi.
- Good problem-solving abilities and a proactive approach.
- Ability to multitask and handle pressure in a fast-paced environment.
- Customer-centric attitude and willingness to learn.
Job Types: Full-time, Permanent
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
Speak with the employer
+91 6370721310