Role & responsibilities
- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs and concerns.
- Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
- Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
- Meeting or exceeding individual and team sales targets.
- Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices
Preferred candidate profile
Excellent Communication
Whatsapp CV - 9560932363
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹21,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Language:
- English (Preferred)
Location:
- Gurgaon, Haryana (Required)
Work Location: In person
Speak with the employer
+91 9560932363