We are hiring Customer/Technical Support Executives for Telecom process in Mumbai/
Undergraduates freshers/experienced
Salary upto 6 LPA
Rotational (18 Hours US work window, 6:00 PM IST – 09:30 AM IST), 5 days a week
Skills & Competency Requirement
- Excellentcommunicationskills,writtenandverbal
- Listeningskills-beingattentive,patientandlisteningwithoutinterrupting
- Objectionhandlingskills-Abilitytothinkofpossiblealternativesforasituationandanticipate potential obstacles
- Beingpersuasiveanddiligent
- AchievementOrientation.Takesresponsibilityandstaysfocusedonself-performance
- Abilitytoworkwithinateamandbuildingrelationship–withcustomersandteammembers
- Listensandrespondsappropriatelytootherteammembers’ideas
- ProblemSolvingSkills.Buildalogicalapproachtoaddressproblems.
- Basiclevelsofcomputerproficiency
- WorkingknowledgeofMSOfficeapplicationslikeWord&Excel
- ExperienceofworkinginlivechatprocessesorcustomerservicesorTelecomsindustry (Mandatory)
- ExperiencewithUpselling/ProactiveSalesonlivechat(Mandatory)
Job Types: Full-time, Permanent, Fresher
Pay: ₹300,000.00 - ₹600,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Preferred)
Work Location: In person
Expected Start Date: 28/08/2025