Handling all documentation work related to Fright Forwarding
Handling customer’s enquiry for shipment status (cargo tracking),
Respond to general enquiries for all import/export Shipments
Co-ordinating with sales person, customer & Shipping Line
Provide updates to customers on change of vessel schedules and planned cargo
movements
Coordinate with customers for planned and unplanned changes
Promote and support sales
Coordinate with the documentation team for resolution of complex inquiries or out of
scope services and respond to the customer accordingly
Check for special condition requested by the customer
Maintaining Monthly volume data of Import and export in excel sheet on daily basis
Checking invoices handover status with clients/customer
Following up for the shipment tracking
Ensuring Timely, Quick and proactive communication with clients
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid time off
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer service in Freight Forwarding company: 3 years (Preferred)
- total work in Freight Forwarding company: 3 years (Preferred)
Work Location: In person
Application Deadline: 25/07/2025
Expected Start Date: 01/08/2025