Key Responsibilities:
- Handle incoming customer calls, emails, and messages promptly and professionally.
- Address customer inquiries, complaints, and service requests efficiently.
- Schedule and coordinate cleaning teams according to client requirements.
- Monitor daily work assignments and update schedules as needed.
- Prepare and send accurate invoices to clients.
- Maintain records of issued invoices and payments received.
- Maintain customer and service records in the internal system.
- Generate daily, weekly, and monthly reports as needed.
- Support operational team with various administrative tasks.
Requirements:
- Proven experience in customer service
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Proficient in MS Office (Word, Excel, Outlook); experience with CRM software is a plus.
- Ability to multitask and work in a fast-paced environment.
Job Type: Full-time
Pay: From ₹12,000.00 per month
Work Location: In person
Application Deadline: 30/06/2025