Role: Customer Service
Process: US Telecom Blended Process
Location: Noida
Shift: US Shifts
Week Off: 02 Rotational
Work from Office
Job Description:
- Answer customer queries on Chat and Call.
- Be empathetic when required.
- Listen attentively and provide first call resolution.
- Provide excellent service.
- Maintain high performance on all process metrics
Hiring for US Telecom Blended Process (70% chat & 30% voice)
- Any graduate or undergrad. with a minimum of 06 months of international chat/email or blended process and with good communication and written skills can apply,
- 05 days a week working
- Rotational shifts and rotational offs.,
- No cab facility is available
- Salary - Rs.45000 ctc and Rs.38600 inhand (for more than 1 year of exp.) and Rs.40000 ctc and Rs.33600 in-hand (for 06 months to 01 year of exp.)
Send CVs on hr@basebiz.in for immediate response.
Apply only if you have required experience and can join on Immediate basis.
Job Types: Full-time, Permanent
Pay: ₹33,600.00 - ₹38,600.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- 06 Months of International Chat process: 1 year (Required)
- 06 Months of International Blended process: 1 year (Required)
- 06 months of International BPO Voice process: 1 year (Required)
Language:
- English (Required)
Location:
- Noida, Uttar Pradesh (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person