About us
speakeasy Berlin and GfW Weiterbildung are leading providers of language education and vocational training in Germany. With a strong focus on innovation, quality, and international cooperation, we are continuously expanding our reach beyond borders. Together, we are now preparing the launch of a new strategic initiative in India, aimed at building long-term, sustainable partnerships and impactful educational solutions.
About the project
We are currently looking for a dedicated Customer Service Agent (m/f/d) based in Chennai to join us on a full-time basis.
You will play a key role in supporting our learners and will be part of an exciting journey as we set up a new location from the ground up.
Website: https://www.gfw.education/
Location: Chennai, Tamil Nadu, India
or Pune, Maharashtra, India
- Acting as the first point of contact for our learners via email or on site
- Providing guidance in course selection and supporting participants with their questions
- Ensuring learner satisfaction through efficient, friendly, and solution-oriented support
- Coordinating administrative tasks and contributing to smooth day-to-day operations
- Strong service orientation and genuine enthusiasm for working with adult learners
- Fluent English skills, German is a plus
- Confident and professional communication, whether by email, phone, or in person
- Solid PC and MS Office skills
- The opportunity to shape an international project from day one
- Flexible, remote collaboration and a high degree of autonomy
- Long-term cooperation with potential for growth and development
- A supportive and inspiring international team
We look forward to receiving your application. Please send us a brief message outlining your background and motivation – we are eager to get to know you and discuss potential next steps.