- Manage a portfolio of customers and serve as their key point of contact
- Build and maintain strong, long-lasting customer relationships
- Understand customer needs and provide appropriate solutions and recommendations
- Handle customer inquiries, complaints, and escalations in a timely and professional manner
- Collaborate with cross-functional teams to ensure customer success
- Identify opportunities to enhance the customer experience and drive customer loyalty
- Prepare regular reports and maintain accurate customer records
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Education:
- Bachelor's (Preferred)
Location:
- Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person