If you have experience in Customer Relationship Service Management /Business Development/ Sales experience in Matrimony App/_Education Based/ Edtech/Educational consultancy_/ Time Share / IT /ITES Products sales or similar to our Industry only Apply
- Salary up to 20 K Montly (with Salary and Incentives)
- Yearly Bonus ( upto 20 K)
- Yearly Paid Leaves - (upto 2 Weeks)
- Minimum Experience 1 Years
Other Benefits
- To Feature in our Insta Reels/Youtube Shorts/Youtube as Presenter
- Opportunity To Do BBA/MCA/MBA from Amrita University
- Upto 2 Weeks Paid leaves given based on performance ( Yearly ) - You can plan long Holidays- Kashmir/Leh Ladak/North India/ Overseas or similar !
- Weekend/Second and Fourth Saturday Leave on Non Peak seasons
How is this Job ?
- Easy & Understandable business process
What happens if Join
- Worth 20 K - Proper Training Will be Provided
- Experience in Start up culture and process
- Experience certificate after completing one Successful Year
We are seeking a dynamic, friendly and customer-focused individual to join our team as a Customer Relations Executive. The ideal candidate will be responsible for maintaining positive relationships with clients, addressing their needs, and resolving issues efficiently to ensure satisfaction and retention.
Role & Responsibilities
- Respond promptly and professionally to customer inquiries via CRM, Phone, Email, or Whatsapp/campaigns
- Talk with Parents/Students and direct to our services or products
- Onboard the Registered candidates/Parents to services
- Service the Assigned clients day to day basis
- Making sure that the services are availed to them on time
- Build and maintain strong, long-lasting client relationships.
- Creating smiles by providing prompt services
- Supporting marketing and sales campaign both online and offline
- Scheduling Meetings with clients online and facilitating
- Sales Cold Calling / Business Development activities
Qualification / Requirements
- MBA/BBA Airline& Airport Management/Bachelor's degree in any stream
- Ms Excel proficiency is a Must
- Strong communication skills : Better Business English/Malayalam both verbal and non verbal
- Better Listening skills : Listening to clients problems/querries and suggest solutions
- Knowledge of educational trends
- Flexibility to travel as needed for client meetings and Industry events
- Proven experience in customer service or a similar role.
- Strong communication and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively.
- Excellent interpersonal skills and a customer-first mindset.
- Proficiency in CRM software is a plus
Having Own Laptop is an advantage
Why Join Us?
- Kerala’s Best Career Advisory firm
- Most trusted Higher Education partner
- Serving students community with Youtube Channel over 59K+ subscriber
- Best work atmosphere with Canteen, Cafeteria facilities, easy accessible office location
- Fastest Growing EdTech Company
Call : 8111 80 39 65
Mail: hr@collegeguru.in
Job Types: Full-time, Permanent @ Kalamassery Kochi
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person