Making sure all the leads of the clients after placing orders are met.
➢ Ensuring your existing clients are satisfied through after-sales service.
➢ Always ask them for true feedback.
➢ Servicing the client after receiving the order till the time of collection
of payment.
➢ Resolve the queries and questions of all the clients.
➢ Give or support the participants/clients about company products or
services.
➢ Acting as a point of contact for complaints and escalating issues to
the concern.
➢ Understand client queries and solve them in any manner.
Key skills for Client Relationship Management :
➢ Polite disposition.
➢ Ability of rigorous followup.
➢ The ability to communicate confidently – both through speaking and
writing – with colleagues and clients.
➢ Ability to understand the circumstances and act accordingly.
➢ Proactive.
➢ Thorough knowledge of products/services.
➢ Always available on calls.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Language:
- English (Preferred)
Location:
- Andheri, Mumbai, Maharashtra (Preferred)
Work Location: In person