Customer care Executive Responsibilities:
- To be responsible for making outbound calls on a daily basis using data provided.
- To take appointments for Vehicle Service
- Handling Customers & their complaints
- Feedback callings
- Handling Appointments
- Managing and scheduling appointments for procedures
- To convert the calls to new business leads.
- To achieve agreed personal and departmental targets captured from calling data provided.
- To inform potential client’s on the company’s products and services.
- To use company databases to gain potential leads.
- To ensure Customer satisfaction at all times.
- Handle telephone queries.
- To deal with clients in a professional manner at all times aligned to our brand values.
- To ensure service is prompt, polite and professional standards are kept.
Job Types: Full-time, Permanent
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person