Handle inbound and outbound customer calls, emails, chats, or messages in a professional manner.Provide accurate, valid, and complete information to customers.Resolve product or service problems by clarifying customer complaints and determining the cause..Escalate unresolved issues to the appropriate internal teams.
- Maintain records of customer interactions and transactions.
- Follow communication procedures, guidelines, and policies.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Speak with the employer
+91 8108499641