Skills required:
· Good Communication skills
· Good Command over Hindi
· Ability to communicate with clients and colleagues, resolve queries and requests
· Polite, humble, ability to listen
· Ability to rigorous follow up
· Quick learner
· Proactive, forward thinking & initiative taking
· Proficient in Google sheet (if possible)
Eligibility:
· B.A./ B. Com./B.SC.
· 2-3 yrs. working exp as Customer Care Executive
Other Requirements:
· Should stay within 45 min distance from our office
· Should have stability and willing to work for long time
· Should have sense of responsibility
Job Responsibilities:
· Customer Database Management
· Customer Support and Issue Resolution
· Sales Support and Lead Management
· Customer Feedback Collection and Analysis
· Customer Satisfaction Measurement
· Performance Monitoring and Reporting
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
Expected Start Date: 02/04/2025