Objective: To actively engage with prospective leads through timely follow-ups, convert inquiries into school walk-ins, and coordinate effectively between parents and campus counsellors to ensure a smooth admissions experience.
Key Responsibilities:
- Proactively follow up on incoming leads through calls, WhatsApp, and other CRM-enabled communication channels.
- Convert inquiries into confirmed school walk-ins by clearly communicating value propositions and addressing parent queries.
- Coordinate with on-ground campus counsellors to schedule appointments and ensure seamless handovers.
- Maintain accurate records of all conversations and follow-ups in the CRM system.
- Meet daily, weekly, and monthly call and conversion targets as set by the team lead.
- Share regular updates and feedback from parents to improve outreach strategies.
Educational Qualification:
- High school diploma or bachelor's degree.
Skills Required:
- Excellent verbal communication skills in English
- Energetic, smart, and confident individuals with a target-driven approach and a pleasant phone presence.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Familiarity with CRM tools and basic data entry is an advantage.
Work Experience :
- Minimum 1–2 years of experience in tele calling, sales, or customer service, preferably in the education sector or EdTech.
Salary Range:
Salary will be commensurate with experience
Job Type: Permanent
Application Question(s):
- If selected can you join immediately?
Language:
- English (Preferred)
Work Location: In person