At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
Job Overview
Do you have a passion for quality, technology, and education? Then, you would be the perfect fit as our next Curriculum Quality Associate!
The Curriculum Quality Associate is the guardian of our educational content, ensuring excellence across interactive lessons and video-based courses. This role involves comprehensive quality oversight of our expansive content catalog, maintaining accuracy and effectiveness standards that drive learner success.
As a frontline quality advocate, the Curriculum Quality Associate conducts thorough content audits, addresses user feedback, and upholds our rigorous pedagogical and editorial standards. Working closely with Technology Content Developers, the Curriculum Quality Analyst plays a critical role in certifying and delivering exceptional learner experiences.
Job Responsibilities
- Conduct comprehensive pre-release QA on content to ensure accuracy and effectiveness before learner access.
- Perform thorough Quality Assurance checks for content in production, including fixing small errors and providing detailed feedback to the production team.
- Assess technical accuracy and identify issues across multiple programming languages and frameworks to maintain high-quality standards.
- Review content for editorial and grammatical issues with a strong grasp of English language standards to ensure professional quality.
- Maintain and enforce quality standards to enhance the learner's learning experience and ensure content excellence.
- Detect and resolve any accessibility issues in content
- Edit images, set up and test coding projects, and program tools to optimize workflows when necessary
- Conduct ongoing quality audits of existing content to identify areas for improvement and optimization.
- Develop and implement quality control processes to streamline content validation and approval workflows.
- Monitor content quality metrics and report on quality trends to inform continuous improvement initiatives.
- Log and assign user-reported bugs and feedback to appropriate team members while tracking quality issues.
- Identify and resolve issues reported by learners and customer support on time to maintain a quality learner experience.
- Work collaboratively with Curriculum Developers, Project Managers, and Platform Engineers to address blockers to content launch while ensuring quality is not compromised.
Skills Required
- Technical Foundation: CS background or proficiency in one or more programming languages (C++, C#, Java, Python, JavaScript, SQL) plus experience with JavaScript, Regex, Test Driven Development, and Markdown.
- Quality Assurance: Experience or aptitude for identifying technical issues and ensuring content accuracy.
- Editorial Skills: Strong command of written English with excellent editorial and grammatical review capabilities.
- Technical Adaptability: Willingness to read documentation and learn new languages and technologies as needed.
- Platform Learning: Willingness to learn new programming features and master the interactive content platform.
- Experience: Experience working in content/editorial quality assurance or a similar role.
- Communication: Highly responsive and self-directed with strong collaborative skills.
- Time Management: Strong time management and organizational skills; attention to detail and initiative.
MORE ABOUT SKILLSOFT:
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.