Job Purpose:
To manage the credit control process by ensuring timely collection of receivables, reducing overdue accounts, and maintaining effective credit management systems, in alignment with company policies and shipping industry norms.
Key Responsibilities:
- Monitor and manage customer accounts to ensure timely collection of outstanding dues.
- Review and analyze customer credit limits and recommend changes based on payment history and creditworthiness.
- Generate and circulate invoices, account statements, and follow-up reminders in a timely manner.
- Coordinate with internal teams (Operations, Customer Service, and Sales) to resolve billing and collection-related queries.
- Maintain accurate records of customer payments, credit notes, and correspondence.
- Liaise with shipping agents, clients, and brokers to follow up on overdue invoices.
- Prepare aging reports and dashboards for management, highlighting key risks and collections status.
- Assist in the resolution of disputes and negotiate payment plans when required.
- Ensure compliance with internal credit policies and applicable regulations.
- Support month-end and year-end closing activities by reconciling accounts receivable data.
Key Requirements:
- Bachelor's degree in Commerce, Accounting, or a related field.
- 2–4 years of experience in credit control or accounts receivable, preferably in the shipping, logistics, or freight forwarding industry.
- Knowledge of billing procedures in the shipping domain (e.g., port charges, demurrage, detention, agency fees).
- Familiarity with ERP systems (e.g., SAP, Oracle, or similar) and MS Excel.
- Strong attention to detail and analytical skills.
- Excellent communication and negotiation skills.
- Ability to work independently and manage priorities in a fast-paced environment.
Preferred:
- Exposure to international shipping documentation and Incoterms.
- Understanding of compliance requirements related to maritime transactions and customer KYC.
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- UK shift
Work Location: In person