Job Description and Responsibilities:
You must ensure exceptional customer experiences while overseeing various aspects of daily cafe operations. Your responsibilities will include, but are not limited to:
1) Customer Service: Interacting with guests to ensure their satisfaction with our products and services. Providing valuable insights and customer feedback to the management for continuous improvement.
2) Promotion and Up-sales: Actively promoting and upselling our diverse range of products to meet monthly sales targets and revenue projections.
3) Stock Management: Overseeing stock levels and inventory of our products and essential supplies. Ensuring timely requisition of materials to maintain seamless operations.
Eligibility criteria:-
1) Fluent in Bengali, Hindi, and English with exceptional verbal communication skills. The ability to engage with a diverse customer base effectively.
2) Experience: A minimum of 1 year of experience in any Hotel, Cafe, or Restaurant environment, demonstrating a strong understanding of F&B operations and customer service.
3) Professional Appearance: A well-groomed and professional appearance is essential to represent the image of 7th Heaven positively.
4) Agility: Being adaptive to changing situations, handling multiple tasks efficiently, and managing time effectively.
Company Culture:
Our company culture is focused on result-oriented growth opportunities. We encourage our team members to thrive in a supportive environment, where their dedication and hard work are recognized and rewarded.
Company Benefits:
1) Overtime Work Allowance: Fair compensation for additional hours worked beyond regular shifts.
2) Performance Incentive: Rewards for exemplary service and meeting or exceeding sales targets.
3) Food & Accommodation allowance.
How to Apply:
If you are passionate about the food and beverage industry and believe you have what it takes to be an integral part of the 7th Heaven team, we invite you to apply. Please drop an email with your updated CV at 7thheavenkolkata@gmail.com
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person