Coordinator I Retail

As a Coordinator I Retail, you will be responsible for serving as the primary contact for customers as it pertains to their account information and expectations.  

Principal Accountabilities include, but are not limited to:

• Provides administrative support 
• Accurately enters customer information in internal and external databases 
• Create job or audit based on application request 
• Review application for completeness
• Attains Key Performance Indicators and turnaround times outlined by the department
• Provides daily, weekly, and monthly reports to leadership
• Communicates customer expectations to appropriate parties
• Keeps knowledge current on scheme requirements and customer expectations
• Implements and recommends ideas and concepts for continuous process improvement from a customer and business perspective
• Performs routine administrative tasks as requested
• Performs other duties as needed

Required Qualifications:

• 4 year degree
• 1-5 years of experience

Preferred Qualifications

• Experience in a customer-facing role
• Manage customer account
• Demonstrated interpersonal and communication skills (written and verbal) to effectively deal with multiple stakeholders. 
• Exceptional attention to detail
• Excellent multi-tasking skills and highly organized with the ability set priorities to meet customer expectations
• Ability to work independently, follow through on all assignments and meet deadlines 
• Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc. 

#LI-AP1

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.