Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description
Job description
You will be based in Hyderabad and reporting to your manager.
- This is individual contributor (Non-Managerial) role
Summary
This technical resource would be part of the Corporate Sales Systems Development and Support team. You will manage the delivery of assigned tasks in the implementation of DocuSign CLM projects across the Experian enterprise and helping the businesses support and maintain the CLM application.
A key part of the role will be to perform configuration, customization & administration using DocuSign CLM and provide ongoing technical support of the production & sandbox environments.
Key Responcibilities
- Perform administration, configuration and customization as per requirements on the DocuSign CLM platform related to Forms, Templates, Clause library, Approvals and Workflows.
- Perform assigned Project tasks, Change Requests, Enhancements and bug fixes, based on User Stories through Build, QA, UAT, and Deployment, while ensuring minimal post go live issues.
- Understand data flows across CRM, CPQ & Contract Life cycle Mgmt. Systems and processes within these business systems.
- Work closely with the Docusign CLM & Insight product owners and Scrum Master to provide technical development, administration and maintenance with respect to Docusign CLM & Insights
- Work closely with UAT Team to define and execute functional, regression, unit and user acceptance testing.
- Provide ongoing troubleshooting of incidents, partner with 3rd-party consultants and Dev resources to address issues and raise data quality concerns as necessary
Qualifications
Qualifications
- At least 5 years of relevant experience required
- University/College Degree preferred
- DocuSign CLM certification preferred
- Salesforce CRM Certifications preferred
- Agile Certifications
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits
Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
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Experian Careers - Creating a better tomorrow together
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