Job Title: Client Servicing Executive
Location: Noida
Experience: Minimum 1 year (Real Estate Industry Preferred)
Employment Type: Full-Time
Job Summary:
We are looking for a dynamic and proactive Client Servicing Executive to join our growing team. The ideal candidate will have at least 1 year of experience in client servicing, preferably in the real estate sector, with outstanding communication and interpersonal skills. You will be the point of contact for clients, ensuring their needs are understood and addressed efficiently.
Key Responsibilities:
- Act as the primary liaison between the client and internal teams.
- Understand client requirements and communicate them clearly to relevant departments.
- Coordinate site visits, meetings, and property presentations.
- Provide timely updates and follow-ups to ensure client satisfaction.
- Handle client queries and resolve issues in a professional and efficient manner.
- Maintain client records and prepare periodic reports on service activities.
- Support the sales and marketing team with lead follow-ups and relationship management.
Requirements:
- Minimum 1 year of experience in client servicing, preferably in the real estate industry.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship management abilities.
- Well-organized with attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Proficient in MS Office (Word, Excel, PowerPoint).
- Bachelor's degree in Business, Marketing, or a related field is a plus.
Preferred Attributes:
- Familiarity with real estate market trends and terminology.
- Experience in handling B2C or B2B clients in real estate.
- Customer-first mindset with a professional approach.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person