- 9:30 PM to 6:30 AM
Job location: Elippode, Trivandrum
Experience : 1–5 years of experience in international telecalling, handling global clients, preferably American clients.
Qualification: Any Bachelor's Degree (Mandatory)
Job Description :
Overview:
Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.
Responsibilities:
- Answer incoming calls and assist with patient care needs.
- Schedule patient appointments in the practice management system.
- Provide information to physicians, patients, and family members.
- Maintain professionalism and friendliness in all interactions.
- Address inquiries and resolve issues efficiently.
- Ensure accuracy and timeliness in all tasks.
Requirements:
- Strong command of English and excellent communication skills.
- 1–5 years of experience in international telecalling, handling global clients, preferably American clients.
- Experience in healthcare or patient care coordination is a plus.
- Candidates with an American accent preferred.
- Excellent multitasking and time management skills.
- Willingness to work night shifts (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum.
- Immediate joiners preferred, with local candidates from Trivandrum preferred.
Benefits:
- EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance.
- Professional development, training, and mentorship programs.
How to Apply:
For more details on compensation, call 9061161927.
To apply, send your resume to careers@ecorgysolutions.com