Job Title: Client Relationship Executive
Location: Dwarka Mor
Department: Sales
Job Overview:
We are seeking a dynamic and customer-focused Client Relationship Executive to join our team. In this role, you will be responsible for building and nurturing strong relationships with our clients, ensuring their needs are met, and delivering a superior customer experience. You will act as a key liaison between the company and its clients, ensuring satisfaction, retention, and long-term growth.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients.
- Develop strong, long-term relationships with key decision-makers and stakeholders.
- Coordinate with internal teams to ensure timely delivery of products/services and resolution of client issues.
- Maintain accurate client records, activity logs, and relationship data in CRM systems.
- Prepare reports on client status, account performance, and satisfaction levels.
- Represent the company at client meetings, events, and industry functions as needed.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications, or related field.
- Proven experience in client relationship management, account management, or customer success.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage multiple client accounts.
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Language:
- English (Required)
Work Location: In person