Key Responsibilities:
- Reach out to new and existing clients through calls, emails, and messages.
- Build strong, long-term relationships with clients based on trust and consistent support.
- Actively listen and empathize to understand customer needs, preferences, and pain points.
- Address customer queries and concerns professionally and on time.
- Identify opportunities for upselling or cross-selling and pitch relevant services.
- Follow up with leads and prospects for sales conversion.
- Coordinate with internal departments to ensure seamless service delivery.
- Maintain accurate client records, follow-up logs, and communication history.
- Conduct feedback calls and ensure client satisfaction.
- Collaborate with the sales and marketing team to improve the customer experience.
Key Skills & Competencies:
- Excellent communication and interpersonal skills
- Strong empathy and ability to understand customer behavior
- Confidence in pitching and persuading clients
- Customer-centric and result-driven mindset
- Basic understanding of sales funnels and CRM tools
- Ability to manage time, multitask, and work independently
Qualifications:
- Bachelor's degree in any discipline(2023-2025)
- Experience in customer service or tele-sales is a plus
- Freshers with excellent communication skills are welcome
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Application Question(s):
- Do you have Good Communication Skills ?(Mandatory)
Education:
- Bachelor's (Required)
Location:
- Coimbatore, Tamil Nadu (Required)
Work Location: In person
Application Deadline: 30/07/2025
Expected Start Date: 02/08/2025