Job Title: Client Coordination Executive; Relationship Manager; Project coordinator
Location: Chakala, Andheri East, Mumbai
Education: Bachelor’s (Required)
Company: We specializes in recovering financial investments like shares, mutual funds, and other assets for our clients. We are looking for a Client/ Project Coordinaton Executive / Relationship Manager to join our team and ensure seamless coordination and timely completion of tasks
Job Description:
We are seeking a motivated and efficient Client Coordination Executive to join our team. The ideal candidate will be responsible for managing communication with clients, RTAs (Registrars and Transfer Agents), and other stakeholders. You will play a crucial role in ensuring smooth coordination between all parties through various communication channels, including WhatsApp and calls.
Key Responsibilities:
- Act as the primary point of contact between clients, RTAs, and stakeholders, ensuring all queries and requests are handled promptly and professionally.
- Coordinate and facilitate communication via WhatsApp, phone calls, and emails to ensure timely updates and resolution of client concerns.
- Handle customer inquiries regarding services, provide updates on processes, and guide clients through various steps when necessary.
- Maintain and update client records, track interactions, and follow up on outstanding issues.
- Ensure high standards of professionalism in all communications and interactions with clients.
- Assist with document preparation, gathering, and submission as needed for various client-related processes.
Skills and Qualifications:
- Excellent verbal and written communication skills in English (fluent proficiency).
- Proven experience in client coordination, customer service, or a similar role.
- Strong interpersonal skills with the ability to effectively communicate and manage relationships with clients, RTAs, and stakeholders.
- Ability to manage multiple tasks and prioritize efficiently.
- Attention to detail and strong organizational skills.
- Proficient in Microsoft Office Suite (Excel, Word, etc.).
Preferred Qualifications:
- Previous experience working in a client-facing role.
- Familiarity with financial services, RTAs
Working Hours: 9.45 am – 6.45pm
Shift: Day Shift
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Sameer 9004984205
Job Type: Full-time
Pay: ₹20,137.55 - ₹34,442.15 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Education:
- Bachelor's (Required)
Experience:
- Rta Experince: 2 years (Required)
Work Location: In person