Respond to customer inquiries via phone, email, and chat. Issue Resolution: Address and resolve customer complaints and technical issues in a timely manner. Information Provision: Provide accurate information about products and services. Record Keeping: Maintain accurate records of customer interactions and transactions in CRM systems. Escalation: Escalate complex or unresolved issues to the appropriate departments. Customer Satisfaction: Ensure clients receive timely and accurate services and maintain high levels of customer satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹27,000.00 per month
Education:
- Diploma (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person