Job Title: Chat Process Executive – Mohali
Company: Digital Dots
Location: Mumbai (On-site)
Job Type: Full-time
Job Description:
We are looking for Chat Process Executives to manage client queries via chat. Candidates should have good typing speed, communication skills, and basic computer knowledge. Prior experience in BPO or customer support will be a plus.
Key Responsibilities:
- Respond to customer queries via live chat
- Maintain accurate records of interactions
- Resolve issues or escalate when needed
- Ensure timely and professional responses
Requirements:
- Minimum qualification: 12th pass
- Good English typing and grammar
- Basic computer knowledge
- Ability to multitask and stay calm under pressure
Experience: 0–2 years (Freshers can apply)
Industry: BPO / Customer Support
Job Type: Full-time
Pay: ₹305,250.00 - ₹329,885.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
Education:
- Bachelor's (Required)
Language:
- English (Required)
Location:
- Mohali, Punjab (Required)
Work Location: In person