CCTV Surveillance Monitoring:
- Monitor multiple live camera feeds in real-time from control rooms across various zones.
- Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc.
- Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies.
2. Incident Management:
- Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access.
- Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols.
- Assist site teams during live incidents by guiding them using visual monitoring.
3. Access Control Support:
- Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems.
- Cross-check identity and authorization of personnel or vehicles as per client SOPs.
- Flag tailgating, force entries, or violation of visitor movement policy.
4. Video Archiving & Retrieval:
- Ensure timely recording and safe storage of CCTV footage as per the site s retention policy.
- Retrieve historical footage upon request from the client or internal G4S supervisors.
- Maintain accurate logbooks of footage access and storage transfers.
5. Equipment Maintenance Support:
- Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups.
- Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs.
- Report any malfunctioning cameras or broken connections immediately.
6. Reporting & Documentation:
- Maintain daily control room logs, shift handover notes, and incident records.
- Submit daily/weekly security reports including observations, alerts raised, and footage reviewed.
- Follow confidentiality protocols and restrict sharing of sensitive visual data.
Eligibility Criteria:
- Education: Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred.
- Experience:
- 1 3 years of experience in CCTV operation/control room roles
- Experience in hotels side preferred
- Age: 21- 45 years
- Language Proficiency: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location.
- Typing & Computer Skills: Basic computer operation skills required (MS Word, Excel, CCTV software usage)
Job Type: Full-time
Pay: ₹23,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Work Location: In person