Job Description
- Act as a liaison between patients, families, and healthcare teams to ensure seamless coordination of care.
- Assess patient needs and develop individualized care plans in collaboration with physicians and specialists.
- Facilitate appointments, diagnostic tests, and referrals across departments.
- Monitor patient progress and follow up on treatment plans, post-discharge care, and compliance.
- Provide patients and families with education, guidance, and emotional support throughout the care journey.
- Coordinate discharge planning, including rehabilitation services, home care, or external referrals.
- Ensure accurate documentation and timely updates in patient records and hospital systems.
- Communicate with insurance providers and support billing and documentation as needed.
- Assist in identifying and addressing barriers to care, such as logistical or financial issues.
- Uphold patient confidentiality and advocate for patient rights and safety.
Requirements
- Strong understanding of patient care coordination and healthcare systems.
- Excellent communication and interpersonal skills.
- Organizational skills with the ability to multitask and manage caseloads.
- Empathy, patience, and a proactive approach to problem-solving.
- Ability to work collaboratively with multidisciplinary teams.
- Familiarity with electronic medical records (EMR) and hospital information systems.
- Knowledge of medical terminology, especially related to neurology and spine care (preferred).
- Cultural competence and sensitivity when working with diverse patient populations.
- Critical thinking and decision-making abilities under pressure.
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Work Location: In person