Skills:
Excellent verbal communication and listening skills with good command over English
Excellent interpersonal, research and record keeping skills
Strong multitasking, time management and target achieving skills
Presentable
Good knowledge of CRM practice and system.
Customer oriented attitude with professionalism
Computer skills: Excel and Google sheets
Should be ready to work in shifts
Job Description:
1. Attain calls and queries and address them to a particular department.
2. Patient calls and follow ups.
3. Maintain data into excel sheets.
4. Arranging courier
5. Identify customer needs and provide solutions through the companys products and services
6. Keep record of every customer interaction and sales activities.
7. For night duty male candidates- Airport pick up on weekend.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Rotational shift
Education:
- Bachelor's (Preferred)
Experience:
- total work: 2 years (Preferred)
- Call center: 1 year (Required)
Language:
- English (Required)