Job Title: Research Analyst (Back-end Operation)
Experience: 6 month to 1 years (candidates fresher with internship are also welcomed)
Gender: Any male or Female
Shift time: 8:30pm - 5.30am (Night)
Working Days: Mon Fri (Sat & Sun Fixed Off)
Location: Mumbai (Andheri West)
Roles & Responsibilities
Excellent Communication skill ( verbal and written)
Major work is back office, data, Internet research related
Work directly with clients from all over the world
Effectively communicate with clients via telephone and email.
Work on excels, power point presentations, word documents.
Develop and maintain effective work relationship with clients.
Take accurate enquiry details from client.
Understand the work requirement of client and communicate effectively.
Maintain an effective tracking system of all enquiries.
Data research, data mining, data entry and use of CRM is a plus.
Provide a weekly schedule of planned activities to team leader.
Record, monitor and assess results of referred enquiries.
Represent company in a professional manner at all times
Preferred candidate profile :
Good Communication skills,
Knowledge about MS office would be an Advantage.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,447.69 - ₹17,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Leave encashment
- Provident Fund
Application Question(s):
- Are you comfortable to work in Night Shift?
- Can you join immediately if you're selected?
Work Location: In person