Job Title: Business Associate
Company: Halcommarketing pvt. Ltd.
Location: Noida (Work from Office)
Shift: Night Shift (US Time Zone)
Process: US Voice Process
Location: Noida, sector 63
Experience Level: Freshers to 2+ years
Job Timing/Shift : 8:00pm - 5:30am/ Night Shift
Job Summary
Halcommarketing pvt. Ltd. is seeking enthusiastic and goal-oriented individuals to join our sales team as Business Associates. This is an outbound voice-based role focused on executing sales strategies and delivering exceptional customer experiences for our US-based clients.
Key Responsibilities
- Make outbound calls to potential customers and drive product/service sales.
- Execute daily and monthly sales strategies to meet or exceed targets.
- Engage in active listening, resolve client concerns, and de-escalate challenging conversations professionally.
- Clearly communicate product features and benefits, and identify customer needs to provide appropriate solutions.
- Evaluate customer eligibility for services and maintain accurate sales records.
- Ensure adherence to company SOPs and deliver high levels of customer satisfaction.
- Participate in ongoing training programs to continuously improve knowledge and performance.
- Implement feedback and best practices shared by supervisors to optimize results.
Minimum Requirements
- Minimum 6 months of experience in an international BPO/contact center, preferably in a sales role.
- Excellent spoken English and strong persuasion skills.
- Willingness to work in night shifts (US business hours).
- Immediate joiners will be given preference.
- Freshers with excellent communication skills and an English-medium education background may also apply.
If you're looking for an exciting opportunity in a fast-paced sales environment and meet the above criteria, we would love to hear from you.
Job Type: Full-time
Pay: Up to ₹360,000.00 per year
Benefits:
- Leave encashment
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person