· Accountable to handle Outpatient Billing process courteously with accurate Billing from Registration through Final Billing process and improve Patient satisfaction
· To have sound knowledge on Treatment specifics, patient requirements, packages, tariffs and billing transactions
· To greet and identify Patient needs and help in Registration and appointment Schedules process to reduce wait time for patients patient schedules based on Doctor’s availability and Specializations
· To share Bill estimate and collect pa
· To allocate patients based on the fixed Treatment plans and consultations
· To collect cash or credit mode of payments and to guide patient with unique ID, Patient file, Doctor’s name and estimated wait time to visit. Direct to respective Treatment area
· To coordinate with the internal team to check for Bill revisions or cancellations
· To share final bill if there are revisions and follow up for cancellation or collection process
· To update the HIS system, share reports and hand over cash to the Accounts Team
· To adhere to process compliance, observe all findings during the audits and perform effective root cause analysis along with Internal Audits and Ops supervisors.
To keep abreast of OP Billing process and improve Patient experience with the Hospital
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person