- Enhance overall customer experience by coordinating and following up with internal and external customers, tracking customer order history, and resolving concerns
- Assist in scheduling, analyzing, and updating project estimates
- Assist with sales forecasting, sales lead generation, sales proposals, and contract negotiation
- Conduct market research and contact potential customers
- Research and analyze competitor offerings
- Develop and maintain customer service standards, policies, and procedures
- Manage a comprehensive CRM database for organization-wide communication
- Track sales goals and results
- Maintain and update project timelines
- Implement and prioritize company policies and procedures
- Conduct weekly meetings to review metrics, report accomplishments, and set goals for the week
- Maintain and update project documents and files
- Maintain and update proposal and bid documents
- Review and update project estimates
- Perform any other job duties as assigned
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Provident Fund
Experience:
- na: 1 year (Preferred)
Work Location: In person