Glob Services (Work from Office)
International Voice Process (Fluent English)
Job Title : International Backend
Fluent English is Mandatory.
Available shifts: ( 3:00PM - 11:00PM & 11:00PM - 7:00AM)
-->Job Duties and Responsibilities
- check in/check out.
- Coordinating with the ground staff of the Hotel.
- Answer and address incoming phone calls in a timely and polite manner
- Clearly determine the purpose of the call. Efficiently manage multiple phone calls.
- Deal with queries and provide correct information
- Take reservations
- Handle modifications or cancellations of existing reservations
- Handle and resolve guest complaints
- Be able to answer any questions relevant to a guest's reservation, hotel amenities, driving
directions, area information, billing questions, etc.
-Take and deliver messages accurately and completely.
-->Qualifications
- High school diploma
- knowledge of administrative and clerical procedures
- knowledge of computers and relevant software applications
- knowledge of customer service principles and practices
- Be able to work overnight
Skills
- Strong Verbal and Written communication skills (English)
- Attentive listener
- Professional personal presentation
- Customer service oriented
- Organized
- Stress tolerance
- Show Initiative
- Problem solver
Available shifts: ( 3:00PM - 11:00PM & 11:00PM - 7:00AM)
(6 days working a week, rotational week off) ,(Onsite Position)
"Candidate should be flexible to do any given shift"
Location : Surat (Female Preferred)
Salary : 18,000-30,000
Freshers are can apply.
Salary is no bar for right candidate
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
Education:
- Bachelor's (Required)
Experience:
- total work: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person