Organizational Overview:
- Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.
- With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.
- We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.
Profile Overview:
- This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements.
- Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets.
- Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.
Roles and Responsibilities:
North Star Metrics – Core Responsibilities
- Pitch and onboard hotels onto our B2B Marketplace platform.
- Drive hotel activation by clearly communicating the value proposition and onboarding benefits.
- Coordinate with hotels to optimize rates and commission strategies to ensure competitive B2B pricing and maximize conversion potential.
Vanity Metrics – Support & Enablement
- Serve as the primary point of contact for hotelier queries and troubleshooting related to the B2B Marketplace.
- Ensure hotel content, rate plans, and policies are correctly set up for optimal performance.
- Collaborate with internal teams (product, onboarding, and support) to ensure smooth partner experience.
Key Competencies for the Role:
- Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.
- Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.
- Lead Generation & Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.
- Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.
- CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.
- Time Management & Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.
Qualifications:
- Bachelor's degree in Business Administration or related field
- At least 2 years of experience in outbound sales
- Proven track record of driving business growth
- Strong communication and negotiation skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and CRM software
- Knowledge of market trends and competitor activities
If you are a results-driven individual with a passion for sales and business development, we want to hear from you. Join our team and help us drive success in the Outbound Sales India department.
Requirements:
- 1–3 years of experience in hotel sales, OTA contracting, travel tech, or distribution.
- Strong understanding of hotel pricing, rate parity, and distribution concepts.
- Excellent communication, negotiation, and stakeholder management skills.
- Proactive, target-oriented mindset with a problem-solving approach.
- Fluency in English and Hindi. Regional language proficiency is a plus.