Responsibilities:
Design and implement loosely coupled, unit-testable applications using dependency injection.
Design and develop AWS Connect Contact flows
Troubleshoot and resolve software defects and issues in a timely manner.
Title: Developer (AWS Connect+ Amazon Connect)
Responsibilities:
Design and implement loosely coupled, unittestable applications using dependency injection.
Design and develop AWS Connect Contact flows
Troubleshoot and resolve software defects and issues in a timely manner.
Provide proven application support and maintenance.
Collaborate with various stakeholders to understand requirements, document them, and implement solutions.
Utilize Git for version control and manage code repositories.
Implement the applications CI/CD pipeline using the AWS CI/CD stack.
Develop and maintain REST APIs.
Perform unit testing using Moq to ensure code quality and reliability.
Requirements:
Must have 5+ years of strong experience in Python, Strong background in AWS and Amazon Connect
Capable of leading technical design and guiding the engineering team
Experience in enterprisescale contact center transformation projects
Proficiency in creating REST Apis using API Gateway and NoSQL databases like DynamoDB
Must have knowledge of LLM and Gen AI Models (AWS Bedrock)
Experience working with Terraform and Cloud Formation for deployment
Excellent troubleshooting and problemsolving skills.
Proven experience in application support.
Experience working with Entity framework.
Strong communication skills and ability to work with various stakeholders.
Ability to document requirements and implement solutions effectively.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.