1. Maintain all information of the hospital services & Available Doctors, Contact Numbers, emergency & Ambulance services, suppliers & vendors, staff working, Corporate empaneled for facilities, if list extension numbers.
2. Welcome, Receive, Guide & give Information to Visitors, Patients, Ensure Comfortable sitting to all.
3. Attend to Phone Calls, take appointments & messages for consultant doctors, staff all transfer calls to various departments, also connect important Numbers when asked for.
4. Ensure Proper Registration of OPD & IPD Patients capture relevant details of Patient Name, phone Numbers, Mobile Numbers & E-mail ID referring Doctor, Address etc.
5. Book Appointments for consultant doctors as per their days schedule and Timings.
6. Use brochures, leaflets & Other Promotional materials available to enhance information on the hospital services.
7. Front Office Executive should know in detail about hospital Services & Facilities and relevant people working in the hospital.
8. Get Well Versed with handling Hospital Information System, Use of Computers Skills to Process patient data, document & filing.
9. Ensures to handover Feedback forms to all patients & Collect the same in the drop box.
10. Ensure to Collect the payment through Cash, Credit Card as per the tariff & ensure to generate bill in duplicate (One for Patient & one for file).
11. Co-ordinate with Finance Department in handling over cash periodically as suggested by the management / Front Office Manager.
15. Maintain a master list of the following documents
· Consultant Doctors
· Emergency Numbers
· Ambulance
· Staffs Contact Numbers
· Vendors & Suppliers list & contact Numbers.
· Corporate Companies empanelled TPA’s & Insurance Companies.
· Hospital tariff List.
Job Type: Full-time
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Malleswaram, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are your Experience only from Hospital Experience Background can apply ? residing at Bangalore location only
Experience:
- total work: 2 years (Required)
Language:
- Hindi, kannada, english (Preferred)
Location:
- Malleswaram, Bengaluru, Karnataka (Preferred)
Work Location: In person