The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.
Process Manager Role & responsibilities:
- Responsible for the day to day supervision of leave and attendance monitoring in accordance with organization policy.
- End to end responsible for managing payroll inputs (Attendance and Leave) and managing queries of employees on leave and attendance.
- Team handling and employee query resolution.
- Managing attendance and resignation for apprentices in Naps.
- Maintaining and publishing data as per business requirement.
- Send data required to process reimbursement payment of Apprentice from the government.
- Maintaining and publishing apprentice report as per business requirement.
Technical and Functional Skills:
- Master’s Degree with at least 5+ years of experience.
- Experience required into HR operations role.
- Good knowledge of excel and experience into preparing various trackers.
- Strong verbal, written, and interpersonal communication abilities.
- Strong analytical skills and experience using and presenting data to make decisions.