Job Description
We are seeking a dynamic and customer-oriented female Assistant Manager for our outlet in Novotel Visakhapatnam Varun Beach. The ideal candidate will play a crucial role in overseeing daily operations, leading a team, and ensuring exceptional customer experiences.
- Assist in managing day-to-day outlet operations, ensuring smooth functioning and optimal performance.
- Lead, motivate, and supervise a team of sales associates, providing guidance and support.
- Implement and maintain high standards of customer service, addressing customer inquiries and resolving issues promptly.
- Oversee inventory management, including stock control, ordering, and merchandising.
- Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to boost revenue.
- Ensure compliance with company policies, procedures, and safety regulations.
- Assist in training and developing team members to enhance their skills and productivity.
- Collaborate with the Store Manager to achieve sales targets and key performance indicators.
- Handle cash management and end-of-day reconciliation processes.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- 2-3 years of experience in retail or hospitality management, preferably in a supervisory role.
- Proven track record of delivering excellent customer service and driving sales performance.
- Strong leadership skills with the ability to motivate and develop team members.
- Proficiency in inventory management and Point of Sale (POS) systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and decision-making abilities.
- Proficiency in Microsoft Office suite and retail management software.
- Bachelor's degree in Business Administration, Retail Management, or related field preferred.
- Flexibility to work various shifts, including weekends and holidays.
- Knowledge of retail operations and customer relationship management